How can usability improve the mobile-commerce channels Coursework

How can usability improve the mobile-commerce channels - Coursework Example Many people are using mobile phones for commercial purposes such as internet shopping. The fact that a great portion of the world population uses mobile phones has made mobile commerce a very useful technology which is worth developing. The launch of smart phones has also made this technology popular by moving it from systems that use SMS to those that use actual applications. This paper will discuss analyze the issue on the basis of different mobile commerce channels, which are business domains where mobile commerce has been implemented. Mobile ticketing: With mobile commerce in wide use, one of the benefits is mobile ticketing. One can attain a device such as a mobile phone. The process, in countries where it is applicable, has been made possible for those customers with mobile phones that can access the web they get their tickets online. It is still possible for mobile users who use gadgets that cannot access the web. SMS and MMS are used. A company may, for example, be using SIM (subscriber identity mobile) tool kit or USSD to give a purchase menu. A subscriber identity mobile kit is a platform that utilizes use of RF (radio frequencies. According to computer science and its application, CSA 2012, by Sang-Soo Yeo and others, a security chip is used. It receives instructions from the user and if the frequency is to be transmitted back to the SIM card, it is transmitted to the phone. If there is information to be processed, it is transmitted to the security chip, worked on and result forwarded automatically to the SIM that was used to request the service. For this case our expected result could is a ticket. The ticket comes as a secured message, either SMS or MMS image. The customer will enter their specifications here from choices given and send their request to the company’s server. If the customer has enough credit in an account linked to the mobile number, the server will be able to deduct an exact amount to the value of the ticket purchased, and t hen automatically send a confirmation text message to the customer. The confirmation SMS entails details of the product bought, for this case the ticket specifications, the date and time of purchase, and a unique code that identifies the ticket and can be manually entered. This is for a phone that is only SMS enabled and cannot execute MMS or WAP outputs. If mms or can output barcode images, a ticket recognition image is sent alongside the confirmation text message. With these considerations of type of phone used, usability, being the ease of use, is enhanced. Reading MMS or SMS is a very easy task. It is also easy during initial purchasing since the USSD code guide the users by giving options. In the future, there should be assistive technology for people with various disability problems. With better accessibility by all, the idea will have an expanded market. Lessons on the website on how to use this service should be easy to access. According to world statistics, done by Jupiter Research, mobile ticketing has been used in purchase of bus tickets, railway transport tickets, and movie and entertainment tickets. In March 2011, 250 million people were purchasing this tickets using mobile. It was estimated that by the year 2015 750 million people will be able to purchase tickets on mobile. MOBILE MONEY TRANSFER: Mobile banking is a growing field worldwide. It is a surprise